Andrew Salt Joins Allett As Aftersales Manager As Mick Hughes Retires

 Andrew Salt has joined as Allett's new After Sales Manager following Mick Hughes retirement. Lets get to know a bit about him....

 

 

1. Tell me a bit about yourself- hobbies, family, what you do outside of work etc.

I’m married to my wonderful wife Lorraine and together we have four children which keeps us all busy and entertained. We also have two dogs and a cat so our home is always full of life and energy. Outside of work I’m an avid golfer and spend a lot of my free time playing at my local club enjoying the challenge and relaxation it brings. I also have a deep passion for motorsport particularly F1 and touring car racing and I try to catch as many races as I can. 

 

2.  Tell us a bit about your working life so far

I’ve spent over 30 years in the motor trade beginning my career as a young motor technician. From there I worked my way up through various roles, gaining hands-on experience and a deep understanding of both the technical and customer service sides of the industry. Over the years, I’ve had the privilege of working with a wide range of vehicles from everyday cars to more specialised models and I’ve developed a strong ability to meet the diverse needs of customers. As I progressed in my career, I transitioned into leadership roles ultimately becoming an After Sales Manager. In this position I’ve been able to manage teams, improve service operations and ensure customers always receive the best possible experience. My time in the motor trade has not only been about gaining technical expertise but also about building relationships and continuously learning in an ever-evolving industry.

 

3. What attracted you to Allett and what made you decide to join our team?

After over three decades in the motor industry I felt it was time for a change and a new challenge. When I came across the opportunity at Allett I immediately knew it was the perfect fit for me. The role offers a unique blend of challenges and opportunities allowing me to leverage the skills and knowledge I’ve built over the years while moving into a new and exciting industry. I’ve always been passionate about providing excellent service and making processes as efficient as possible and I saw a great opportunity to bring my expertise in customer relations, problem-solving and team management to Allett. The values and vision of the company resonated with me and I was drawn to the idea of contributing to its continued success. I’m excited about the prospect of working with a talented team and taking on new challenges that will allow me to grow both personally and professionally.

 

4. What is your Role going to involve? 

As After Sales Manager my primary role will be to ensure that Allett becomes the easiest and most efficient OEM to work with providing a seamless experience for our customers at every touchpoint. This involves overseeing the aftersales process from start to finish ensuring that our services meet the highest standards of quality and reliability. I will be focusing on streamlining operations, improving customer service and identifying opportunities to enhance our product offerings. By leveraging my experience in the motor industry I aim to build strong relationships with our customers and suppliers ensuring they have a hassle-free experience with us. Ultimately, my goal is to create a culture of continuous improvement, where our team is always striving to exceed expectations and deliver exceptional value to our clients.

 

 Now for some fun questions:

1. What is your Favourite Film? My favourite film is bad boys 

 

2. What Would Be Your Dream Holiday Destination? Maldives and swimming in the warm sea

 

3.What’s your go-to favourite food that you could eat every day?

Any kind of pasta dishes 

 

4.Which musician or band tops your playlist right now?

Coldplay

 

5. Do you have a favourite sports team/sports person?

Newcastle United and Alan Shearer

 

6. If you could have dinner with any famous people (past or present), who would you invite? If you could play a round of golf with anyone who would it be and WHY?

I would have dinner with the Queen.I would play Golf with Rory Mcllroy 

 

7. What’s the best piece of advice you’ve ever received?

Happy wife , happy life 😂

 

8. If you could instantly learn any new skill, what would it be and why?

Id love to be an astronaut 

 

"We’re thrilled to welcome Andrew Salt as Allett’s new After Sales Manager following Mick Hughes' retirement. With over 30 years of experience in the motor trade Andrew brings a wealth of knowledge and expertise that will be invaluable to our team. His passion for providing outstanding customer service and his drive to make Allett the easiest OEM to deal with aligns perfectly with our vision for the future. We’re excited for the positive impact he will undoubtedly make here at Allett.I’d like to extend a heartfelt thank you to Mick Hughes for his exceptional service and dedication to Allett over the last couple of years. Mick has been an integral part of our team and his contributions will leave a lasting impact. On behalf of everyone at Allett I wish him a very happy and fulfilling retirement. Enjoy this new chapter, Mick – you’ve certainly earnt it!"

Austin Jarrett, Managing Director Allett